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Search Knowledgebase	Jump to Category Printing tips and solutionsDownloading HelpParty questions  -- Haley Productions audience-participatory mystery  -- Mystery in the Library  -- Treasure Hunts  -- Riddle Me  -- Case of the Missing Ring  -- Operation Catch Me if You Can  -- Marooned Scavenger Hunt  -- Ghost of MarnieDelivery times  -- Printable themes  -- Candy  -- Bubble Wands  -- Pillow PetsPayment optionsGeneral questionsProduct Questions  -- Sand Crazy CandyInterested in a Job

Printing tips and solutions
•  Can I get my PrintIt! party delivered already printed? •  I purchased and printed a great deal of the package, but when I went to print the invitations the black box stating that a purchase must be made is now appearing on all of the documents. •  How do I get Adobe Acrobat Reader? •  How do I verify my Adobe Acrobat Version? •  I cannot enter information into the invitations. How do I do that? •  Some of my pages are blank or print with letters missing or odd characters. •  How can I save money printing? •  What if I don't have a color printer? •  Can I access the file and print from more than one computer? •  Can I make the T-Shirt iron-on on my printer? •  Can I make the T-Shirt iron-on on my printer? •  How can I print the posters on 8 ½ x 11 paper? •  Why is the iron-on text reversed? •  I downloaded the program but when I open it, it is nothing but crazy symbols. •  My invitation doesn't print correctly. •  We're wondering if everything falls apart if we don't have exactly 13 people? What happens with less? Thank you •  When I try to open the file in Adobe I get a message that says Adobe is unable to open it because it is either an "unsupported file" or a "damaged file."
Downloading Help
•  I purchased and printed a great deal of the package, but when I went to print the invitations the black box stating that a purchase must be made is now appearing on all of the documents. •  How do I download the file? •  How do I save the file to my computer? •  I didn't get my downlink for my file, where is it? •  I downloaded the program but when I open it, it is nothing but crazy symbols.
Party questions
•  How do I select the number of players when a theme says it's for multiple party sizes? •  Can I get my PrintIt! party delivered already printed? •  How long should I plan on the party lasting? •  What's the difference between a game and an activity? •  What do I get in my printable kit? •  Hi....could you please explain what comes in the Under the Sea party pack? Is it all printable?...is it all over the web?...it sounds cool, but I don't really understand the whole thing...I must have missed somewhere.... •  Tomorrow is Another Day: Do you have any suggestions as to music appropriate for this? Have searched antebellum period music and I get minstrel style or civil war ballads. Very hard to dance to. •  Can the "case of the Mystery Ring" be played by 6 or 7 players? I am worried that if I invite 8 what will happen if some cannot attend. •  We have 13 girls...what do we do if we have more than 10 girls? Thanks. •  Is the game where each character reads a script and then at the end everyone guesses who the murderer is? Is there a sealed envelope which reveals who the murderer is?
Haley Productions audience-participatory mystery
•  How are Haley Productions murder mysteries played?
Mystery in the Library
•  Some of the character clues had two characters on them even though the questions were only directed to one character. Do we give a copy of the clues to both characters, for example Alice & the Queen of Hearts or just Alice? Do both of them read the answers? If so, why are the questions just directed to Alice?        •  This looks like a great idea and I'm ready to order, except my daughter wants to invite less than the number of kids in the game description. Will it be possible to modify? Thank you so much!        •  Are you reading from a script the whole time?
Treasure Hunts
•  I'm looking at your treasure hunt games for my twin tweens' birthday party. I've never done this before. What is the difference between the different packages?        •  How do you start the ConCluesion games?
Riddle Me
•  I just purchased RiddleMe for a birthday party tomorrow. It is saying to enter a register code, but I don't have one... Thanks!
Case of the Missing Ring
•  Can you tell me about how long it takes to "play" the mystery ... we wanted to do it for 5 ten yr old girls. Is it based on a script and do we just give the girls the script on the day of the party?        •  Hi, I ordered the Missing Rings kit, and want to adapt it for my twin daughters. I was planning to make Sam a twin Samantha AND Elizabeth. The problem is, I cannot modify the content of the PDF. Is it policy protected. Is there some way you can help me out?
Operation Catch Me if You Can
•  When I try to open the file in Adobe I get a message that says Adobe is unable to open it because it is either an "unsupported file" or a "damaged file."
Marooned Scavenger Hunt
Ghost of Marnie
•  My daughter wanted to do the ghost of marie party, but I cannot handle 12 girls sleeping over. Can this be done during an evening? If so how long does it take?
Delivery times
•  I ordered with an e-check and I didn't realize it would take so long to get our kit. I am concerned about getting it in time for a party. •  How long until I can get my order? •  How can I get a party off the Internet? •  I have just purchased a game to download when can I expect the files? Or any information I don't seem to have had confirmation of purchase.
Printable themes
•  I ordered with an e-check and I didn't realize it would take so long to get our kit. I am concerned about getting it in time for a party.        •  How long until I can get my order?        •  How can I get a party off the Internet?        •  I have just purchased a game to download when can I expect the files? Or any information I don't seem to have had confirmation of purchase.
Candy
•  How long until I can get my order?
Bubble Wands
•  How long until I can get my order?
Pillow Pets
Payment options
•  How can I pay for my kit? •  Can I pay by money order or check? •  Hi, I would like to know does it your service fee vary from the prices found on your site? •  How will I get the printable download and what are the other payment options- I do not wish to use paypal or google checkout.
General questions
•  How do I select the number of players when a theme says it's for multiple party sizes? •  Why would I want the CD version, is there a difference? •  My download link expired, how do I request more? •  What are your hours? •  How long have you been in business? •  Hi, I ordered the Missing Rings kit, and want to adapt it for my twin daughters. I was planning to make Sam a twin Samantha AND Elizabeth. The problem is, I cannot modify the content of the PDF. Is it policy protected. Is there some way you can help me out? •  We are looking at incorporating this with a campfire and sleepover in tents outside. As we live in country on acreage. Is the food aspect of this mystery major can it be after the mystery with maybe having snacks in the middle of the mystrey... ect...
Product Questions
Sand Crazy Candy
•  How much sugar is in the sand crazy candy kit?        •  Our 4-H Club is trying to work up an order for the powder candy. We are trying to figure out how much powder the 9" straw and the 18" straw holds, so we know how much powder to order. We want to use this as a fundraiser at our local festival.
Interested in a Job
•  Do you have any job openings

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